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Terms of Use

Channel Media, Inc.
Last updated: January 2026

1. Acceptance of Terms

By accessing or using Channel — including the mobile app, web app, Channel Broadcast, DJ Studio, public DJ pages, and DJ profile chats — you agree to these Terms of Use.

If you do not agree, do not use Channel.

2. Eligibility

Channel is intended for users 16 years and older worldwide.

3. Description of the Service

Channel is a platform that enables users to:

  • Listen to live audio streams from third-party radio stations
  • Listen to live DJ broadcasts through Channel Broadcast
  • View public DJ profiles and pages (e.g. /dj/[username])
  • Interact with public chat rooms
  • Discover show schedules, metadata, and listener indicators
  • Send voluntary tips to support DJs
  • Receive optional notifications and emails
  • Save favorites, watchlists, and searches

Channel does not own or control the content streamed by third-party radios or DJs.

4. Accounts & Authentication

4.1 Mobile App

Use is anonymous by default. Users may optionally authenticate using:

  • Email and password
  • Email Magic Link
  • Google OAuth
  • Apple Sign-In

You are responsible for maintaining the security of your account credentials.

5. Public DJ Profiles

5.1 Profile Content

Channel displays public DJ profiles that may include:

  • DJ name or username
  • Biography and descriptive information
  • Images, artwork, or thumbnails
  • Location, genres, and recommendations
  • Social links and references
  • Past or upcoming broadcasts and recordings

Profile information may originate from:

  • DJs themselves (after claiming a profile)
  • Channel administrators
  • Publicly available information from third-party platforms

Channel does not guarantee the accuracy or completeness of DJ profile information.

5.2 Pending and Auto-Created Profiles

Some DJ profiles may exist before a DJ signs up, including profiles:

  • Created by Channel administrators
  • Automatically generated from publicly available sources

These profiles are displayed for discovery purposes.

If a DJ later signs up with a matching email, the profile may be claimed and updated.

6. Channel Broadcast (Listening Experience)

Channel may display live DJ broadcasts that:

  • Appear dynamically when a DJ is live
  • May be interrupted, delayed, or unavailable
  • May include live chat, reactions, or recordings

Channel does not guarantee broadcast availability, quality, or continuity.

7. Tips & Voluntary Support

7.1 Voluntary Nature of Tips

Users may voluntarily send tips to DJs.

  • Tips are optional and non-refundable
  • Tips do not purchase goods or services
  • Tips do not create any contractual or employment relationship

7.2 Processing & Fees

Tips are processed via third-party payment providers (such as Stripe).

Channel charges a platform fee on each tip (currently 15% or a $0.50 minimum, whichever is higher).

Channel is not responsible for payment processor errors, delays, or reversals.

7.3 Unclaimed Tips

If a DJ does not complete payout setup, tips may be temporarily held.

Unclaimed tips after a defined period may be reallocated to Channel's DJ Support Pool and are not refundable.

8. User Conduct

You agree not to post, transmit, or interact in a way that includes:

  • Harassment, threats, or abuse
  • Hate speech or discriminatory content
  • Illegal or infringing material
  • Sexual or explicit content
  • Spam or unrelated self-promotion
  • Sharing personal information of others

Violations may result in content removal, account restriction, or loss of access.

9. User-Generated Content & Chats

9.1 DJ-Specific Chats

Chat messages are posted to DJ-specific chat rooms associated with individual DJ profiles.

Chats:

  • Are public
  • Are visible to other users
  • Persist beyond a single broadcast session

Messages are not ephemeral unless explicitly stated.

9.2 Responsibility for Messages

You are responsible for any content you post.

Channel does not endorse or verify user-generated messages and may remove content that violates these Terms or Community Guidelines.

10. Automated Activity Messages

Channel may display system-generated messages related to user activity, such as:

  • Love reactions
  • Locked-in listening indicators
  • Favorite acknowledgments
  • Tip acknowledgments

These messages may appear publicly and can be disabled in settings.

11. Notifications

11.1 Push Notifications (Mobile)

Optional notifications may include:

  • Show reminders
  • Go-live alerts
  • Mentions

11.2 Email Notifications (Web)

Optional emails may include:

  • Show reminders
  • Watchlist updates
  • Digest emails

You may disable notifications at any time.

12. Third-Party Services

Channel integrates third-party services, including:

  • Firebase / Google Cloud
  • Hetzner (streaming infrastructure)
  • Cloudflare R2 (recording storage)
  • Vercel (hosting)
  • Resend (email)
  • Stripe (payments)

Channel is not responsible for third-party service interruptions or failures.

13. Disclaimers

Channel is provided "as is" without warranties of any kind.

14. Limitation of Liability

To the fullest extent permitted by law, Channel Media, Inc. is not liable for:

  • Broadcast interruptions or failures
  • Accuracy of DJ profile information
  • User-generated content or chat messages
  • Payment processing errors or delays
  • Data loss or unauthorized account access
  • Unclaimed or reallocated tips

Your sole remedy is to stop using Channel.

15. Reporting & Enforcement

You may report issues via:

  • Shaking your device (mobile)
  • Mentioning @Channel in chat
  • Emailing support@channel-app.com

Channel may remove content or restrict access at its discretion.

16. Account Deletion

Users may delete their account via Settings.

Deletion removes associated user data as described in the Privacy Policy.

17. Governing Law

These Terms are governed by U.S. federal law and the laws of California, except where EU/UK consumer protections apply.

18. Contact

Channel Media, Inc.
info@channel-app.com
support@channel-app.com

© 2026 Channel Media, Inc.

info@channel-app.com