Channel Media, Inc.
Last updated: March 2026
Channel Media, Inc. ("Channel," "we," "our," or "us") provides a platform for streaming independent radio stations, hosting live DJ broadcasts, discovering shows, participating in public chat communities, managing DJ profiles, and sharing public content and external links chosen by DJs.
Channel is available on both mobile and web.
This Privacy Policy explains what personal data we collect, how it is used, how it is stored, and the rights available to users in the EU, EEA, and UK under GDPR and UK GDPR.
By using Channel, you agree to this Privacy Policy.
Channel Media, Inc.
Los Angeles, California, USA
General contact: info@channel-app.com
Safety and abuse: support@channel-app.com
Channel does not specifically target users in the EU/EEA/UK. Access is offered on a passive basis; therefore, an EU representative is not required under GDPR Article 27.
Channel is intended for users 16 years and older.
We do not knowingly collect personal data from children under 16.
If you believe a child under 16 is using Channel, contact support@channel-app.com.
Channel operates in two modes:
We collect only the information necessary to operate the service.
A. Chat Messages (Mobile & Web)
Public messages posted in chat rooms.
Messages may appear in:
Messages are visible to anyone tuned into a station or viewing a DJ profile and are stored in Firebase Firestore.
You may request deletion of your chat messages.
B. Username
Usernames are:
Usernames may appear publicly in chat, DJ profiles, and automated system messages.
C. Email & Notification Preferences (Web)
If enabled, we store:
D. Personalization Preferences
Users may optionally provide:
These preferences are stored in Firestore and used to improve discovery features, including personalized show recommendations.
Google OAuth
We receive:
Apple Sign-In
We receive:
Apple may mask your email via "Hide My Email".
Email Magic Link
Email addresses may be temporarily stored in browser localStorage during the login flow and are removed once authentication completes or expires.
Channel does not use advertising identifiers, tracking pixels, fingerprinting, or behavioral analytics.
We collect:
We do not collect background logs or screenshots automatically.
To operate live streams, Channel generates and processes:
Session identifiers are short-lived and regenerated per session.
Channel provides live audio streaming using a self-hosted LiveKit server operated by Channel.
Important disclosures:
Recordings may include:
Chat messages are not included in audio recordings or replays.
Channel staff may access live or recorded audio solely for:
Channel does not enable third-party analytics or telemetry on live audio streams.
Recorded broadcasts are stored in Cloudflare R2 object storage.
Cloudflare may process limited technical data (such as IP addresses or network metadata) to provide storage and delivery services.
Channel controls access to all stored recordings.
We store a Firebase Cloud Messaging (FCM) token to deliver notifications.
Tokens are removed when you sign out, disable notifications, or uninstall the app.
Your device may store:
Local data is removed when you uninstall the app or clear browser storage.
Channel may generate system-generated messages based on activity, including:
These messages are optional, rate-limited, and configurable.
Messages mentioning "@Channel" are logged for developer review and abuse detection.
These logs are not used for advertising or profiling.
Channel may display or allow DJs to share external links to third-party websites or services.
If you choose to open an external link:
Channel does not control and is not responsible for the privacy practices of third-party websites or services.
If you apply to become a DJ or broadcaster, we may collect:
This information is used to evaluate applications, schedule broadcasts, and communicate with DJs.
For DJs, Channel retains a history of broadcasts including show identifiers and dates for operational, archival, and scheduling purposes.
If a DJ account is removed, associated broadcast history and recordings are removed.
DJs may create public profile pages (e.g. /dj/[username]) displaying information they choose to provide, such as:
These pages are publicly accessible and may be viewed without an account.
DJs manage this information through the DJ Studio and are responsible for the content they choose to make public.
Channel may display public pages for collectives, venues, and events.
These pages may include:
Information may originate from:
Contract (Article 6(1)(b))
Consent (Article 6(1)(a))
Legitimate Interest (Article 6(1)(f))
No data is used for advertising or profiling.
We use personal data to:
We do not sell personal data or share it with advertisers.
Channel shares data only with service providers required to operate the platform:
All providers act as processors and do not use data for advertising.
Data may be processed in the United States and the European Union.
Transfers are protected by:
Account data: deleted upon account deletion, including favorites, watchlist, saved searches, notification preferences, and username reservation.
Chat messages: retained after account deletion; may be removed upon request.
Presence session identifiers: short-lived.
Live stream recordings: retained unless removed.
DJ profiles: retained until deletion or removal request.
DJ application data: retained while relevant.
Moderation logs: retained as necessary for safety.
Favorites may be automatically removed if the associated show or event is deleted from the platform.
You may:
Contact: support@channel-app.com
Channel does not use automated decision-making or profiling.
We use industry-standard safeguards including HTTPS, access controls, Firestore security rules, and infrastructure protections.
We may update this Privacy Policy.
Updates will be reflected by a new "Last updated" date.
Channel Media, Inc.
info@channel-app.com
support@channel-app.com